Terms of Service

You must be at least 18 years old to create a Konvoy account on your own. Users under 18 may use the Service only through an account managed by a parent, guardian, or authorized organization administrator. Children under 13 may use the Service only with verifiable parental consent in compliance with the Children's Online Privacy Protection Act (“COPPA”). See our Privacy Policy for details.

You are responsible for the activity that happens on your account. You agree to:

• Provide accurate, complete registration information and keep it up to date.
• Keep your password secure and not share it with anyone.
• Notify us promptly at security@gokonvoy.com of any unauthorized access or other security incident.
• Not impersonate another person or misrepresent your affiliation with any organization.

We may suspend or terminate accounts that violate these Terms.

Konvoy provides software for youth sports organizations to manage rosters, scheduling, communications, travel logistics, and finances. The Service may be offered as a subscription, and features may be added, modified, or removed over time. We will give reasonable notice of material changes that affect paying customers.

You agree NOT to:

• Use the Service to violate any law, regulation, or third-party right.
• Upload viruses, malware, or other harmful code.
• Attempt to gain unauthorized access to the Service, other accounts, or any related systems.
• Reverse engineer, decompile, disassemble, or scrape the Service or its content.
• Send spam, harassment, abusive content, threats, or any sexual content involving a minor.
• Misrepresent your identity, organization, or affiliation.
• Use the Service for any commercial purpose not expressly authorized by Konvoy.
• Resell, sublicense, rent, or transfer access to the Service to a third party.

We may remove content and suspend or terminate accounts that violate these rules.

You retain ownership of the content you submit to the Service (rosters, messages, files, photos, and other materials — “Your Content”). By submitting Your Content, you grant Konvoy a non-exclusive, worldwide, royalty-free license to host, store, copy, display, transmit, and process Your Content solely as needed to provide the Service to you and your organization.

You represent that you have all rights necessary to grant this license and that Your Content does not violate any law or third-party right (including privacy, publicity, and intellectual property rights). You are responsible for backing up Your Content; we recommend exporting important data periodically.

The Service — including software, design, trademarks, logos, and content created by Konvoy — is owned by Konvoy and is protected by U.S. and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service while your account is active and in good standing. You may not copy, modify, distribute, sell, or create derivative works of the Service without our prior written permission.

“Konvoy,” the Konvoy logo, and related marks are trademarks of Konvoy Sports. You may not use them without our prior written permission.

If you subscribe to a paid plan, you authorize us (and our payment processor) to charge you the applicable fees on a recurring basis until you cancel. Fees, billing cycles, and supported payment methods are described at sign-up. Fees are non-refundable except where required by law.

We may change pricing with at least 30 days' notice. Your continued use of the Service after a price change takes effect constitutes acceptance of the new price. You can cancel at any time before the next billing cycle to avoid further charges.

The Service integrates with third-party services for hosting, payment, communication, and analytics. We are not responsible for the practices or content of any third-party service. Your interactions with third-party services are governed by their own terms and privacy policies.

You may cancel your account at any time by contacting support@gokonvoy.com or using the in-app account settings. We may suspend or terminate your account or access to the Service if you violate these Terms, fail to pay fees, engage in fraudulent activity, or pose a risk to the Service or other users. On termination, your right to access the Service ends. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and dispute resolution) will survive.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Konvoy does not warrant that the Service will be uninterrupted, secure, error-free, or free from viruses or other harmful components, or that defects will be corrected.

To the fullest extent permitted by law, Konvoy and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not Konvoy has been advised of the possibility of such damage.

Our total cumulative liability for any claim arising out of or related to these Terms or the Service will not exceed the greater of (a) the amount you paid us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

You agree to defend, indemnify, and hold harmless Konvoy and its officers, directors, employees, and agents from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of or related to (a) your violation of these Terms, (b) your misuse of the Service, (c) Your Content, or (d) your violation of any law or third-party right.

These Terms are governed by the laws of the State of [Delaware — to be confirmed at incorporation], without regard to its conflict-of-law principles. The federal and state courts located in that state will have exclusive jurisdiction over any claim not subject to arbitration.

Binding arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration will be conducted in English in [city, state — to be confirmed] or remotely. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver

You and Konvoy each waive any right to participate in a class action, class arbitration, consolidated proceeding, or representative action. Either party may seek injunctive or other equitable relief in court for actual or threatened infringement of intellectual property rights.

Opt-out of arbitration

You have 30 days after first agreeing to these Terms to opt out of arbitration by sending a written notice to legal@gokonvoy.com with your name, account email, and a statement that you are opting out of arbitration.

We may modify these Terms from time to time. When we do, we will post the updated Terms with a new Effective Date and, for material changes, notify you by email or in-app message. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to a change, you must stop using the Service.

• Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Konvoy regarding the Service.
• Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to a successor in connection with a merger, acquisition, or sale.
• Notices. Notices to Konvoy should be sent to legal@gokonvoy.com. We may give notices to you via in-app message or the email address associated with your account.
• Force majeure. Neither party is liable for delays or failures caused by events outside its reasonable control.

For legal questions or notices:

Konvoy Sports
Email: legal@gokonvoy.com